Terms of service

Welcome to Fruttastic. These Terms of Service govern your use of our website and the purchase of products from Fruttastic. By accessing our website or placing an order, you agree to these terms.

1. ABOUT FRUTTASTIC

Fruttastic offers fruit-based food products, including dehydrated fruits, fruit powders, and other fruit-based products through our online store.

2. USE OF OUR WEBSITE

You agree to use our website only for lawful purposes. You must not misuse the website, attempt to gain unauthorized access, or interfere with the website's operation.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information on our website are accurate.

Product colours and appearance may vary slightly from the images shown on the website due to photography, display settings, and the natural characteristics of the products.

4. PRICES AND PAYMENT

All product prices are displayed on the website and may be changed from time to time without prior notice.

You agree to provide accurate and complete billing and shipping information when placing an order.

Payment must be successfully completed through the payment methods available at checkout, unless Cash on Delivery (COD) is offered for your order.

5. ORDERS

When you place an order, you agree that all information provided by you is accurate and complete.

We reserve the right to cancel or refuse an order in circumstances such as product unavailability, incorrect pricing or product information, suspected fraudulent activity, or other reasonable business reasons.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method or through the applicable refund process.

6. SHIPPING AND DELIVERY

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for guidance and may vary depending on the delivery location, courier service, weather conditions, holidays, and other circumstances beyond our control.

Please ensure that your shipping address and contact information are correct when placing your order.

7. RETURNS AND REFUNDS

Returns, replacements, cancellations, and refunds are handled according to our Return and Refund Policy.

Please review our Return and Refund Policy before placing an order.

8. FOOD PRODUCTS AND ALLERGIES

Our products are food products. Customers are responsible for reviewing the product description, ingredients, allergen information, and other product information before purchasing or consuming a product.

If you have a food allergy, intolerance, dietary restriction, or any specific health-related concern, please review the product information carefully and consult an appropriate professional if necessary.

9. INTELLECTUAL PROPERTY

All content on this website, including the Fruttastic name and logo, product images, photographs, text, graphics, designs, and other materials, is owned by or licensed to Fruttastic and may not be copied, reproduced, modified, or used without prior written permission.

10. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Fruttastic will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, natural events, technical problems, or incorrect information provided by the customer.

11. CHANGES TO THESE TERMS

We may update or modify these Terms of Service from time to time. Any changes will be posted on this page. Your continued use of the website after changes are posted means that you accept the updated terms.

12. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

13. CONTACT US

If you have any questions regarding these Terms of Service, please contact us using the contact information provided on our website.

Thank you for choosing Fruttastic.